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FAQ

Frequently Asked Questions

PRODUCTS AND AVAILABILITY

How do your shirts fit? Do you have size info?

We love the way our shirts fit and our customers do too! All of our shirt sizing is located on each product page. If you still have sizing concerns, contact us or "live" chat with us and we'll help you select the perfect fit!

What happens if an item is out of stock?

This should never happen but in the event that it does, we’ll send you an email letting you know the circumstances.

My shirt smells funny. Can you tell me why?

Good question! The funny smell from your new t-shirt is just a by-product of the printing method used to print the design. Don’t worry! It goes away once it’s out of the shipping bag and able to “breathe” and after you run it through the wash.

How do I care for my shirt?

We want your Farfetched shirt to last a long time! We recommend washing it in cold water, with like colors, inside out. Hang to dry. Never use bleach, never iron the design, and do not dry clean.

How much of my purchase goes to animal charities?

We give 20% of proceeds from each sale to our qualified charity affiliates! This is determined monthly. We always give 100% of proceeds from each sale from our #DOGood Collection. We also host community events to benefit local animal charities where 100% of the proceeds goes to animals in need. We always strive to make the most impact possible.

PRINTING AND DESIGN

How do you print on your shirts?

Our shirts are printed using Direct-To-Garment technology (DTG). Sounds fancy, huh? DTG provides excellent image quality, durability, and is soft, breathable and eco-friendly because of the water-based ink. Our designs are meant to have a distressed or “worn look” to them rather than a stark bright image.

Can I request a certain dog breed for a design?

Absolutely! We are always creating new products and are in need of inspiration. Send us an email with your request or hit us up on social media!

Who designs your products?

Our creative process starts with the Farfetched Apparel team. We get together and brainstorm different product concepts. It’s the fun part of our job! We also work with a select group of highly talented graphic designers and illustrators to get our concepts ready for print.

Will my product look exactly like what appears on your website?

What you see on the Farfetched website or social media accounts is a digital approximation of what you will see on your printed product. We cannot guarantee placement or the size of print will be exactly what you see online but rest assured, we are pretty damn close :)

ORDERING

I’m having credit card issues. What should I do?.

We’re sorry you’re having trouble. You should check to make sure you enter all the information correctly including your name, billing address and zip code. If all else fails, contact your banking institution for assistance.

Can I cancel or change an order after it is placed?

To ensure the fastest delivery possible, we start processing your orders very quickly! Because of this, we usually cannot cancel or change your order once it has been submitted. Please be sure to check all information very carefully before placing your order. You can always contact us right away to see if we can stop the press. We’ll try our very best!

SHIPPING AND DELIVERY

When will my order ship?

We take about 3-5 business days to print and prepare apparel products (t-shirts etc.) and 2-5 business days to print and prepare non-apparel (mugs, pillows etc.) products. Then you should add shipping time on top of that. Speed and price depends on product type, shipping method and destination. It can get a bit confusing, but once you reach the checkout page, you will see estimated times and pricing. We ship via USPS and FedEx with options ranging from a few days to overnight shipping.

Can I change the delivery address after it is shipped?

We cannot change the shipping address for orders that have already shipped. Additionally, the US Postal Service is not able to change delivery addresses once an order has been shipped.

What shipping methods do you use?

We ship USPS First Class, USPS Priority, USPS International, FedEx 2 Day, FedEx Overnight, and FedEx International.

Do you ship internationally?

Indeed, we do! Please be aware that international orders can take up to a month or more to receive due to delay in customs, inbound and outbound processing. We are not responsible for extra shipping costs or custom fees. No tracking is available after your package leaves the United States.

Will I receive a tracking number?

Absolutely! We provide tracking on all orders. However, the tracking numbers are only good when the package is inside the US. Once orders leave the US the tracking number will not provide further details unless it is returned to the US due to a delivery issue.

RETURNS AND EXCHANGES

Can I return or exchange an item I’ve purchased?

Absolutely, 100%! We offer a "30-Day Satisfaction Guarantee". If you're not happy with your purchase, simply contact us within 30 days and we will issue you a refund or exchange upon receiving your item.

*Only items purchased at farfetchedapparel.com are eligible for our 30-day guarantee. For Farfetched Apparel™ items purchased elsewhere, please contact retail merchant for returns. Fundraising items are non-refundable. Please check sizing or contact us!

WHOLESALE

Do you offer wholesale?

We do! Contact us!

MEDIA AND BRAND AMBASSADORS

Do you partner with brand ambassadors or social influencers?

Heck yes! Farfetched Apparel recognizes the power social influencers and top bloggers have in reaching our target audience. We are always interested in collaborating with other creatives! Hit us up!

I have a media request. How do I get in touch with you?

Please contact us and we’ll put you in touch with someone super awesome!

I’d like to tell you about my animal charity. How do I get in contact with you?

That’s great! We’d love to hear more. Contact us today!

Sizing Charts
Carefully view the chart for the specific shirt style you're interested in.
Taking your measurements

Chest: Measure under arms around the fullest part of the chest. Be sure to keep tape level across back and comfortably loose.

Waist: Measure around natural waist with a measuring tape.

*SIZING CHARTS ARE APPROXIMATE* If you have questions about sizing please contact us first!

The Favorite Tee (Classic T-Shirt)

Fits both men and women like a normal unisex tee. Women who prefer a more fitted look should order one size down.

Someone who is 5'5" 125lbs should order S

Someone who is 5'8" 145lbs should order M

Someone who is 5'10" 160lbs should order L

Someone who is 6'1" 240lbs should order 2XL

S M L XL 2XL
Length (inches) 28 29 30 31 32
Width (inches) 18 20 22 24 26

 

Women's Slim Tee (Lightweight Tee)

This tee runs small so we recommend ordering one size up, or two sizes if you like a looser fit.

Someone who is 5'0" 100lbs should order S for a slim fit, M for a looser fit

Someone who is 5'5" 125lbs should order M for a slim fit, L for a looser fit

Someone who is 5'8" 145lbs should order L for a slim fit, XL for a looser fit

S M L XL
Length (inches) 26 26 ½ 27 ⅛ 27 ¾
Width (inches) 15 ¾ 16 ½ 17 ½ 18 ½

 

Women's Flowy Tank (Lightweight Racer Back Tank)

This tank has a flowy, drapey fit. If you like a longer length order one size up.

Someone who is 5'5" 120lbs should order S, or a M for longer length

Someone who is 5'7" 135lbs should order M or L for longer length 

Someone who is 5'3" 150lbs should order Lor XL for longer length

S M L XL
Body Length Front 19 1/4 19 3/4 20 3/8 21
Body Length Tolerance 1/2 1/2 1/2 1/2
Body Width 15 7/8 16 1/2 17 3/8 18 1/4
Body Width Tolerance 1/2 1/2 1/2 1/2

Women's Long Sleeve Flowy Tee

This long sleeve tee is meant to be loose and does run true-to-size.

Someone who is 5'4" 115 lbs should order S

Someone who is 5'7" 145lbs should order M

Someone who is 5'9" 160lbs should order L

 

Leggings (Women's)

PLEASE NOTE: Because each legging order is custom and made to-order, leggings are non-returnable and non-refundable with the exception of manufacturer defects or damages. Please check sizing carefully and contact us with questions!

Someone who is 5'0", 100lbs should order XS

Someone who is 5'5" 120lbs should order S

Someone who is 5'6" 150 should order M

  XS S M L XL
Waist (inches) 25 28 30 35 37
Hips (inches) 35 38 41 45 49